Registration FAQ’s

Registration Frequently Asked Questions

Please, remember, you are considered registered at the moment we receive your payment.

Any submission of registration form, online or offline, without payment, will not be valid. Thank you in advance.

Registration/Order Status

How do I know if my application to register for an event has been accepted?

If you register online, you will receive a PayPal confirmation. If you register and pay offline, you will receive our confirmation once the payment is processed. If you require and additional confirmation of registration, please contact Miranda Smoke by emailing mirandasmoke@ildii.ca or by phoning 1 (204) 940-1700.

What are my payment options?

Payment can be made by:

  • Credit card through our website.
  • Printing an Offline Registration form and sending it to either of the following destinations

Email: info@ildii.ca
Fax: 1(204)940-1719

What happens if I have to cancel and cannot attend an event? Will I receive a refund?

Payments received are non-refundable. 100% of the proceeds gathered through registrations will be equally distributed to the countries in Central America that were greatly affected by the back to back Hurricanes ETA and IOTA: Guatemala, Nicaragua and Honduras.

Pricing & Billing

Do I have to pay sales tax?
No, registrants are not required to pay sales tax.

I have a question about my charges.
Contact by emailing info@ildii.ca or by phoning 1 (204) 940-1700.

I need a copy of my receipt/invoice.
Contact by emailing info@ildii.ca or by phoning 1 (204) 940-1700.

When will my credit card be charged?
Your credit card will be charged within 5 business days.

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